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Terms & Conditions

These terms and conditions (the “Conditions”) apply to www.cozycrewclub.com (the “Website”) which is operated by CSC Global Limited, a company registered in England and Wales with registered number 1106892 and registered office at 3 Redesmere Close, Cheshire, WA15 7EE. For the purposes of these Conditions, “you” shall be the person accessing the website and “we” or “us” refers to Cozy Crew Club. By accessing the Website youagree to accept the Conditions. If you do not agree with the conditions, you should not use or access the website.
 

Terms & Conditions

1. Objective

The current sales conditions govern the agreement between Cozy Crew Club and the customer that are formalized through our website to purchase Cozy Crew Club products through this website.

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2. Recruitment procedure

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2.1. Eligibility to purchase


To place an order through the website, the customer must be of legal age (over 18) and should be the final customer. Minors are expressly excluded. If the customer is not registered as a friend of Cozy Crew Club and places an order, the customer will automatically be registered as such in the Cozy Crew Club system. The rights and benefits derived from registration as Cozy Crew Club friends is in the email listing of Cozy Crew Club.

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2.2. How to order

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To place an order through the website Cozy Crew Club, you must follow these steps:

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a) Choose the products you want using our filters and add them to the shopping cart.


b) Pass box.

c) Enter delivery information and payment.

d) Choose the payment method and click “Submit Order”. When you press the “Send Order” on the order form, the customer agrees to fully and without reservation all the conditions of sale which appear on the website at the time of contracting.

e) Make payment via credit card or PayPal.

f) If payment is authorized, the customer will receive a confirmation of receipt of order at the email address specified in our form. It is recommended that customers print and / or save a copy of the Terms of Sale when ordering. A copy of the acknowledgment to the email address of the customer is sent. We recommend you print or download a copy for future reference.

Cozy Crew Club may change the Terms of Sale at any time, without notice to a customer. If an order is canceled for any reason, Cozy Crew Club refund (if applicable) the value of the order. Shipping is never refunded except in certain circumstances or changes in the website. Furthermore, when the customer has received confirmation of receipt of their order from Cozy Crew Club, the terms of sale applicable are the same and cannot be changed.

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2.3. Availability of products/design

The completion of an order through the website is subject to the availability of the garments. Cozy Crew Club seeks to ensure that there is stock of all items that are on sale.

If the ordered product is not available or has exhausted its stock, the customer will be informed by email and we will
refund the amount paid no later than 30 days to pay.

Please note each product
may differ in terms of design slightly e.g. edging. All of our product images are requested from our sellers to ensure the best possible results of true likeness, however, we cannot guarantee a 100% display of true likeness.

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2.4. Law

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Cozy Crew Club reserves the right to reject any order, cancel or not to accept an order confirmed by, among others, the following reasons:

- There was a technical error in pricing or the website when ordered.

- The product contained in the request is not available.

- The payment information provided was inaccurate or unverifiable.

- Security systems indicate that the request is failed, or may be fraudulent.

- There are reasons that indicate that the client is a minor (under 18).

- Cozy Crew Club has been unable, after 3 attempts to deliver the order to the address provided.

If an order is canceled for any of the above reasons, Cozy Crew Club, refund (if applicable) the value of the order. Shipping charges are never refunded except in certain circumstances.

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 2.5. Verification of data

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Before processing an order placed by the customer, Cozy Crew Club can verify the data on it. This can mean the address verification and credit worthiness of the customer
and whether there may be some fraud involved. Regarding the possible fraud, Cozy Crew Club can use a partially automated verification of all purchases to filter those that are considered abnormal or suspicious and suspected fraud. Orders suspected of fraud will be investigated and may be terminated by the customer to the relevant authorities, where action against it can be taken.

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3. Price and Payment

 

3.1. Prices and Currency

Prices and offers that are presented on the website include VAT (value added tax) and are only valid for orders placed online through the website. These prices may not match those available in stores or others around the world.

Prices are in GBP (Great British Pound). But can be changed.

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3.2. Payment

To pay for the order the customer may use the following credit cards or debit cards: Visa, Visa Electron, MasterCard, American Express or PayPal.

You will be charged after order confirmation.

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3.3. Changes in the price

The prices displayed on the website are subject to change. Cozy Crew Club reserves the right to change prices without notice. However, after receipt of order confirmation from Cozy Crew Club, the price paid for this order will not be changed.

Cozy Crew Club advises that despite the meticulous updates that are made to the prices on the site, they may contain errors. All errors displayed on prices will be corrected promptly and not binding on Cozy Crew Club.

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3.4. Value Added Tax


To comply with VAT rules applicable under the distance selling, it follows that deliveries
are made in the member state to appear on the delivery address.
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This way, all purchases made through the website are subject to VAT. VAT rate will apply in the current legal requirements in the member state where the goods will be delivered in a specific order.

Customers outside the territories where VAT applies: according to the policy of Cozy Crew Club VAT will be charged VAT to customers in the area of
​​purchase they make the purchase through the website ordering.

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4. Delivery

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4.1. Delivery: Where and When


Deliveries are made Monday to Friday within the country and according to the stipulated
working hours of delivery to each European country. No deliveries are made on weekends and during local festivals.

Deliveries are made during office hours. Therefore, to facilitate deliveries, customers
are asked to use their work addresses or other addresses where you have someone who can receive the package.

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4.2. Delivery

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Orders are usuallydelivered to 4 or 8 days and usually meet the deadline, although Cozy Crew Club can not guarantee the timeliness, all orders are delivered in a period of 30 days after the date of confirmation of receipt of order at most. Once order is shipped, the customer receives a notification email
with expected delivery date.

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4.3. Verification of receipt

Customer must check the
status of the package upon delivery. If the packaging is damaged, the customer must not accept delivery. The amount of the purchase and shipping costs are reimbursed to the purchaser when the store has
processed and returned products. Cozy Crew Club reported that the delivery must
be verified in a reasonable time after receipt. In case you have not received any rejection of the products within 30 days of delivery, Cozy Crew Club considers that the customer has accepted the same. This does not affect customer's right of return or exchange on an order as provided in Shipping & Returns section.

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5. Conditions for Promotional codes

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5.1. Use Of Codes

When using promotional
codes according to their terms and conditions apply to a single discount on the purchase of a single product or a discount on an order in the period indicates the coupon code.

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5.2.  Non Transferable

​Promotional codes are personal and not transferable. can only be used for purchases
made on the Website. Customer may not sell, trade or assign promotional codes. The promotional code can not be loaded or show through websites or other means to make public offerings, gifts, sales or other exchanges. Promotional codes can not be used for commercial purposes.

Promotional codes can not be exchanged for money.

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5.3. One Code Per Order

Can only use one coupon code per order. Promotional codes can not be combined with any other offer or special promotion.

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5.4. Reissue of Promotional Codes

Cozy Crew Club has no obligation to reissue or make refunds of promotional codes. However, if Cozy Crew Club decides at its sole discretion to reissue or make a return of the promotional codes, would be necessary to present the Customer coupon code. Therefore, the customer should always keep a copy of the promotional code, without which there could be reissued or make a return.

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5.5.  Coupons
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Cozy Crew Club reserves the
right to cancel a coupon code immediately if you suspect that it is used in violation of any of the above, is used in any way incorrect or if you give reasons to abort weight.

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6. Product Description & Colour
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We have made every effort to display the coloursof our Products as accurately as possible. However, as the actual
colours you see will depend on your monitor, we cannot accept
responsibility for any variation in colour caused by the browser
software or computer system used by you. All descriptions, photographs, specifications or illustrations contained on Cozy Crew Club's website are issued or published for the sole purpose of giving an approximate idea of the products described on the website and will not form part of the contract with you and no warranty or guarantee shall be expressed or implied in the contract with you in this regard.

All sizes and measurements are approximate;
however we do make every effort to ensure they are as accurate as
possible. Every effort has been made in order to ensure that all
details, descriptions and prices of Products are correct at the time
when the relevant information was entered onto the system.

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7. Responsibility

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7.1.

These conditions of sale set out all the duties and responsibilities of Cozy Crew Club for the supply of products. There are no guarantees, conditions or other terms that are binding Cozy Crew Club, except those listed in a expressed in the conditions
of sale.

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7.2.

Subject to clause the maximum liability of the parties set each other on all claims of any
kind or in connection with these Conditions of Sale, whether in
contract, warranty, condition, tort, strict liability, statute or
otherwise, shall be limited to the amount paid to Cozy Crew Club for the product.

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7.3.

Subject to clause in any case, whether as a result of the breach of contrary, warranty,
condition, tort, strict liability, statute or otherwise, neither party shall be liable to the other for any special, consequential, incidental or direct.

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7.4.

Nothing contained in these Conditions of Sale limit or exclude the liability of Cozy Crew Club against (i) death or
personal injury caused by the negligence of Cozy Crew Club, (ii) the fraud,
(iii) any breach of duty involving existing national laws or (iv) any
liability which can not be excluded by law. Protection of personal data. Customers are informed that their personal data included in files owned by Cozy Crew Club for commercial, advertising management and customer-related
business survey, which includes shipping (by mail, email or other
electronic means) for commercial messages related to products, services, offers, promotions and news related to the company Cozy Crew Club.

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8. Applicable Law

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Purchases made through the website Cozy Crew Club and under these conditions of sale are subject to UK law.

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9. Jurisdiction

Any dispute or disagreement arising from the application or interpretation of the conditions of sale and contracts which incorporates, will be resolved in the courts of the UK, which shall have exclusive jurisdiction over any other jurisdiction. However, if the customer has the consumer been under UK law for the protection of consumers and users, the competent courts are those of the consumer's residence in UK.

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10. Klarna Policy


Klarna and the user terms per country can be found on klarna.com.

 

Klarna Privacy Policy

In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer you the following payment options. Payment is to be made to Klarna:

Pay later.

Financing.

Further information and Klarnas user terms you can find here. General information on Klarna you can find here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarnas privacy statement.

Personalisation Terms & Conditions

Welcome to Cozy Crew Club! By using our personalisation services, you agree to the following terms and conditions. Please read them carefully.

1. Personalisation Agreement

1.1 By previewing and confirming your personalised product on the Cozy Crew Club website, you acknowledge and agree that the font, thread colour, and any other custom details displayed in the preview are correct and as per your selection.

1.2 Once the personalisation process has been confirmed and commissioned, no changes can be made. It is your responsibility to ensure that all details are accurate before proceeding with the order.

2. Non-Returnable Items

2.1 Under the UK Consumer Contracts Regulations, personalised items are exempt from the right to cancel or return. As each product is customised to your specifications, it cannot be resold. Therefore, once your order has been processed, it is non-refundable and non-returnable.

2.2 By agreeing to these terms, you confirm that you understand and accept that personalised items cannot be returned or exchanged under any circumstances.

3. Production and Delivery

3.1 Production of your personalised item will begin once you have confirmed the preview and agreed to these terms and conditions. Please note that production times may vary depending on the complexity of the personalisation.

3.2 Cozy Crew Club is not responsible for delays caused by inaccurate information provided during the personalisation process. Please ensure that all details are correct before confirming your order.

4. Intellectual Property

4.1 The designs and personalisation options available on our website are the intellectual property of Cozy Crew Club. You may not reproduce, distribute, or use any of our designs without prior written permission.

5. Liability

5.1 Cozy Crew Club will not be liable for any errors in personalisation that occur as a result of incorrect information provided by the customer. It is your responsibility to review and confirm all details before finalising your order.

5.2 In the unlikely event that an error occurs on our part, please contact our customer service team immediately. We will review the situation and determine the appropriate course of action.

6. Amendments to Terms and Conditions

6.1 Cozy Crew Club reserves the right to amend these terms and conditions at any time. Any changes will be effective immediately upon being posted on our website. By continuing to use our personalisation services, you agree to be bound by the updated terms.

7. Governing Law

7.1 These terms and conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.