Black Friday FAQ
SIGN UP FOR EARLY ACCESS HERE
General Access: Tuesday 22nd November @ 7pm GMT 🇬🇧 //
Last year, we sold out of some pieces in less than an hour - don’t miss out.
Want 1 HOUR EARLY ACCESS to the Sale? Sign up here:
The Cozy Crew Club members already knows, we don’t do sales often. So we’ve decided to treat you to over a week of irresistible discounts.
Sale ends Tuesday 29th November @ 12:00PM Midday (GMT)
WHAT WILL THE DISCOUNTS BE?
Up to 70% off sitewide (yeah, you read that right). This is across all catergories.
WILL EVERYTHING BE ON SALE?
Every. Single. Item. Whatever pieces you’ve got your eye on, expect a juicy Black Friday discount.
WILL THERE BE BETTER DISCOUNTS ON BLACK FRIDAY / CYBER MONDAY?
Discounts will NOT change. We’ll never lie to you guys - that means no tricks, no secret discounts, no price drops. What you see is what you get.
So act fast - because when an item’s gone, it’s gone.
WILL ITEMS BE RESTOCKED?
We are currently restocking as much as we can before the sale. These will be our last series of restocks before Christmas. Some items may restock during the sale but will still have a discount applied. You can sign up to back in stock notifications on the page of the product you are waiting for. If we sell out of any pieces during the sale, we won’t be getting any more until the New Year.
CAN I USE A VOUCHER / DISCOUNT CODE?
Got a voucher? Don’t sweat it, vouchers can be used on all orders - get ready to cash it in during our biggest sale ever.
Discount codes will be disabled during the sale (trust us - with these deals, you won’t need them).
WILL THE RETURNS POLICY CHANGE?
We’ve extended our returns policy to a massive 60 days.
Whether you’re buying for yourself, or someone else, there’s plenty of time to return or exchange your pieces - no questions asked.
WILL THERE BE ANY DELAYS?
Want those fresh new items in your hands ASAP? We recommend choosing the Express Shipping option.
We still aim to dispatch all orders within 24 hours. But when it comes to demand, you guys constantly amaze us.
We willl be working round the clock to get your order dispatched.
Due to the amount of orders during Black Friday week, couriers may experience minor delays with standard shipping that are out of our hands. We know you guys will understand - and we love you for it.
CAN I USE CLEARPAY DURING THE SALE?
Absolutely - however you want to cop your pieces in the sale, we’ve got your back. (Clearpay available for UK Customers only)