When will my order ship?
Orders typically ship within 3-5 business days. If you choose to have your
blanket(s) embroidered, there is an additional 4-10 business day lead time on embroidery in addition to the normal order processing time (3-5
business days). During promotions, sales, or other events, shipping and
embroidery times may take longer than the typical 3-5 business days.
What is the return/exchange policy?
If you have questions regarding returns or exchanges, click here
What payment methods do we accept?
We accept all major credit and debit cards as well as ApplePay, GooglePay, AmazonPay, Klarna, Laybuy, Clearpay and PayPal.
How do I become a retailer of Cozy products?
Click here and fill out our retail application form.
What shipping methods do you offer?
We offer a variety of shipping options through multiple shipping providers including Hermes, DX Secure and DHL. All of our shipping methods include a tracking number.
Will a sales receipt be inside my order?
No pricing information is included inside your order, which makes it perfect for gifting.
How do I shop?
When you have made your selection, click on "add to cart". Once you are ready to complete your purchase, visit your shopping bag at the top right-hand corner of your screen and click on "Proceed to checkout" to be led through the checkout process.
If you have any questions or concerns, please contact us by phone at
0161 980 7670, Monday-Friday from 9AM-5PM (GMT) or via email at email@example.com
Transactions are handled with bank-grade security.
Our secure checkout is quick and easy to use.
Get in touch
Have questions? Get in touch with us at any time.